Privacy Policy
1. Introduction
This Privacy Policy outlines how Arimyl Living collects, uses, and protects personal information obtained from individuals we serve, their families, and others we interact with. We are committed to maintaining the confidentiality, accuracy, and security of your personal information in accordance with applicable privacy legislation.
2. Our Services
Arimyl Living provides a range of services and programs to support individuals and families, including care, housing, wellness, and related support services.
3. Information We Collect
How We Collect Information
We collect information through:
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Direct submissions from clients and their families
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Partner organizations and agencies relevant to service delivery
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Observations and records generated during our programs and services
Types of Information Collected
The personal information we may collect includes:
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Contact information (name, phone number, email, address)
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Identification and demographic details
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Family and emergency contact information
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Health, medical, and educational data
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Case notes and service interactions
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Any other information necessary to ensure the health, safety, comfort, and care of our clients
4. Use of Personal Information
We use the information collected to:
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Deliver personalized care and services
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Assess individual needs and develop appropriate service plans
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Meet regulatory, licensing, funding, and compliance requirements
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Generate non-identifiable data for internal analysis, research, and reporting
5. Sharing of Personal Information
We do not share personal information with outside parties unless:
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Required to do so by law or regulation
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Authorized by the individual or their representative
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Necessary for services to be delivered by trusted staff, consultants, volunteers, or subcontractors who are bound by confidentiality obligations
Clients are asked to specify which family members or contacts may receive information or have access, and under what conditions (e.g., phone calls, pickups, visitation).
6. Security and Access
Personal information is stored securely in both electronic and paper-based systems. We apply safeguards appropriate to the sensitivity of the data.
Individuals may request to view or correct their personal records by contacting Arimyl Living’s Privacy Officer.
7. Website Privacy Policy
What We Collect
Through our website and online platforms, we may collect:
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Profile and contact details (name, job title, organization)
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Communications (emails, messages)
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Information provided through forms or newsletter registrations
How We Collect It
We gather this information when users:
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Subscribe to newsletters
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Fill out forms on our website or social media
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Register for events
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Contact us directly via email or phone
How We Use It
Collected information is used to:
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Respond to inquiries
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Share updates about our services and events
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Provide information related to care and wellness
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Deliver newsletters or service alerts
We do not share your online data with third parties, and users may request removal or changes to their information at any time.
8. Cookies Statement
Use of Cookies
Our website uses cookies to enhance user experience. Cookies collect anonymous information and do not access your device’s data or identify you personally.
We use Google Analytics to track:
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How visitors arrive at our site
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What pages they view and for how long
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Device and browser information
This helps us improve our website and services. Users can opt out by installing the Google Analytics opt-out browser add-on.
9. Dispute Resolution
If you have concerns about how your personal information is handled, please contact our Privacy Officer. We will work with you to resolve any privacy-related issues promptly.
10. Changes to This Policy
Arimyl Living may update this Privacy Policy occasionally. If significant changes affect how we use or share your information, we will inform you and provide an opportunity to opt out.
11. Contact Us
Privacy Officer – Arimyl Living
327 Edgevalley Rd
London, Ontario, N5V 0G9